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Archive for the ‘E-Mail Marketing’ Category

Crafting High-Performing Promos for Email and Social Media Channels

Friday, July 30th, 2010

You’ve got your OTA offers out, your auction site offers, your email offers and now your Twitter and Facebook offers. Do you know what promotions are returning the best bang for your buck? Chances are if you are offering the same thing through all the different channels you aren’t targeting users enough and could be missing out on revenue and engagement opportunities.

If the saying that no two guests are alike is true, then it also rings true that no two marketing channels are alike – especially when it comes to social media and email. The good news is that there can be overlap.

According to a recent ExactTarget report shared with eMarketer, while email subscribers still make up a majority of engaged followers, there is actually a little overlap in email, Twitter and Facebook fans. This highly-engaged four percent of users are every marketers dream, but how do you increase that number for your brand and continue to keep fans of individual channels happy? Get back to the basics, know your audience and diversify your offers.

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Get Personal with Your Email List

Tuesday, June 29th, 2010

You have a solid list of email contacts that you’ve built up over years, but do you have any other information about the recipients besides their email address? Did they travel with kids, on business, for a particular conference or on a romance package? All of these little details can help you improve your email marketing results and your relationships with your guests. Today’s tech-savvy travelers are used to personalized, targeted messaging and they are expecting you to deliver the same level of service to their inboxes.

A recent e-Dialog survey of US and UK internet users revealed that email recipients are interested in emails that show the company’s knowledge of their likes, dislikes and if they were a returning customer or not. (more…)

EMail Evolution Conference 2010

Tuesday, February 2nd, 2010

O’Rourke is attending the Email Evolution Conference in Miami Beach, Florida, February 1-3. This conference is sponsored by the Email Experience Council and the DMA, and will focus on how email and digital media drive each other and how businesses can gain the most ROI by utilizing a multichannel strategy. O’Rourke will keep you updated on best practices and new strategies to help your hotel email marketing campaign excel. You can follow the twitter stream of the conference by searching on the hashtag #EEC10 (on a site such as search.twitter.com). (more…)

New Media Transformed the Obama Campaign, Can it Transform Your Hotel?

Wednesday, January 6th, 2010

Dan Siroker Shares Lessons Learned From the Unprecedented Campaign


Dan Siroker, former deputy New Media Director of the Obama Presidential Transition, gave a keynote presentation at SES Chicago in December about how he and his team used Data to win the Obama presidential election, and the lessons they learned along the way. Your hotel can learn from these lessons and apply them in your own internet marketing campaign.

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