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Archive for September, 2009

Don’t be Invisible Online – Learn which Websites Travelers Use to find Hotels and be Seen!

Monday, September 28th, 2009

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We all know that travelers use the internet to research, plan, and book their trips, but we don’t always know exactly how, or in what stages, they are using it.

It’s important to step back, look at research on travelers’ search behavior, and ask yourself if your online efforts, such as your website and internet marketing strategies, correlate with your guests’ online behavior and preferences. The knowledge gained from this research can also help you forecast how your guests may use the internet in the future.

YPartnership released the 2009 National Leisure Travel MONITOR last June. This is a widely acclaimed consumer research report on the attitudes, preferences, and travel habits of Americans. The report is based on a national survey of 1,590 leisure travelers during February and March. There is also a Business Travel MONITOR available. (more…)

Tip Three: Write a Blog

Thursday, September 17th, 2009

Our Internet Marketing Tip this month focuses on the benefits of blogging. We had the pleasure of speaking to Juli Lederhaus, General Manager of the Historic Hawthorne Hotel in Salem Massachusetts. Juli is a pioneer in blogging and has written a post every day since 1995.

Juli shares with us what inspired her to start blogging, “Ever since the internet came around I always wanted to have a way to talk to our guests directly. The whole HTML thing was so complicated so I was looking for a way to do that and I went to a seminar and thought this is exactly what I need. So I came back to the hotel that day and I set up our blog and I’ve been blogging every single day – haven’t missed a day in over 4 years!”
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How to Edit, Export, and Upload your Hotel Videos – Easy Technical Tips

Wednesday, September 9th, 2009

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Videos are extremely popular on the internet and hotels can greatly benefit from this exciting medium. Potential guests are tired of hearing about how great a hotel is – they want to see it for themselves. Videos can strengthen your online presence, drive more traffic to your website, and help you achieve a higher ranking position in the search engine results pages.

The emergence of social media has shaken up the traditional ways of marketing and has created new channels that allow you to interact with your guests instead of just selling to them. Guests now have access to user-generated content, including review sites such as TripAdvisor, and they want a human voice and information that tells them the real deal about your hotel including the positives and negatives.

So how should videos be used today? Well the answer is in many ways. We still recommend that you have professionally shot promotional videos about your hotel and city. You should not attempt to create this type of video yourself because it could be a lower quality and have the appearance of a low-budget commercial.

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